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Listening to the telephone for the hearing impaired

The following are ways you can use the telephone:

  1. Use the telephone without hearing aids. This may require that you take a hearing aid off. For some people, this works well and telephone understanding is fine. If you do this and use a telephone in a noisy place, turn off the aid in the outer ear - but there is no need to remove it.
  2. Use an amplified telephone supplied from the telephone company. These are quite efficient, and you can control the loudness to suit your needs.
  3. Some people are able to use the telephone in abnormal manner by holding the telephone up to the hearing aid at the ear. This is more true of in-the-ear and in-the-canal hearing aids than for behind-the-ear or other type hearing aids.
  4. Determine IF your hearing aids have a telephone pickup function:
  • Not all hearing aids have a telephone switch. Most behind-the-ear hearing aids do. Very few in-the-ear and essentially no in-the-canal hearing aids have this feature.
  • The telephone switch is not as essential for persons with mild and moderate hearing losses as for individuals with severe hearing losses. 
Hearing AidsHowever, even persons with mild and moderate losses who use assistive listening device in group situations or large meeting areas to improve their ability to understand, could use this feature in their hearing aids.

If your hearing aids have a telephone pickup function:

  • Move the switch to the "T" position before using the telephone. The important thing to remember is that the telephone receiver should be close to the hearing aid microphone, rather than your ear.
  • Move the telephone receiver around the hearing aid case to obtain the strongest signal.
  • You also may have to turn up the volume when you use the telephone pickup feature.

Successful use of telephone pickup function for your hearing aid depends on:

  • The telephone induction coil of the hearing aids must be strong enough.
  • The telephone must produce a strong magnetic field.
  • The location of the telephone pickup coil in the hearing aids must be properly oriented.
  • Interfering sources such as power lines, transformers, and flourescent lights can make the use of this feature impossible.
When you are finished using the telephone, move the switch to the "M" (microphone) position for normal hearing aid use. You may have to turn the volume down also.
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