The Starkey Edge AI 24 RIC 312 in review
This test report is about the Edge AI 24 RIC 312. It was developed by Starkey and covers nearly every hearing need. This variant is worn behind the ear. The Edge AI 24 RIC 312 is a nice, discreet hearing aid from the high-end category. We achieve clean sound transmission through the receiver (= speaker), which is directly in the ear canal.
Hearing comfort
In the first chapter, we evaluate the quality of noise management. We call this hearing comfort, as these features determine how pleasant the hearing aid user perceives the sound of their hearing aids. However, sounds can be of various natures and require very different tools for suppression. With the Edge AI 24 RIC 312, we were impressed by the excellent noise management. First, we look at noise suppression, which is designed to tame everyday noises like the sound of ventilation or a refrigerator. In this Starkey model, there is one of the most powerful noise suppression systems on the market.
Pulsed sound suppression is a very important element in the comfort features of a hearing aid. It reduces popping and clattering noises. In the Edge AI 24 RIC 312, this suppression occurs in multiple stages, which certainly earns a few extra points. The Edge AI 24 RIC 312 is equipped with an incredibly good wind detection system, making a walk by the sea a breeze. For a precise, life-like listening experience, the number of adjustable frequency bands is of great importance. With 24, this Starkey device is a true top model and allows for nuanced fine-tuning over several years. Normal hearing individuals typically do not think much about spatial hearing. With this hearing aid, we do not have to either. A sophisticated system of directional microphones and binaural wireless networking generates a 3D effect that comes very close to natural hearing.
Interestingly, artificial intelligence also plays a role in signal processing here. The sound is not only analyzed based on typical frequency patterns. In particularly intense, noisy situations, this results in a more realistic and pleasant experience.
Rating Hearing comfort: 1,0
Operation & connectivity
Since you probably don't have your hearing care professional by your side all the time, it's quite helpful to be able to make changes to the hearing aid yourself. There are various operating options, and we'll look at which ones the Edge AI 24 RIC 312 has. First, we discovered a button directly on the hearing aid. This is very useful, as it is the simplest and quickest way to make adjustments. The volume can be adjusted through it, and different hearing programs can also be activated. If you'd prefer not to make any adjustments directly at the ear, the button can certainly be deactivated. Those who don't like to touch their ear to increase the volume will be pleased with the optional remote control. This allows for comfortable and discreet adjustments to the hearing aid.
A sensible addition is the ability to control the Edge AI 24 RIC 312 via voice command. This is already known from smartphones or car navigation systems, and it can also be very practical for the hearing aid. Control via a touch requires that sensors are implemented in the hearing aid. This is indeed the case here. You can simply tap on the outer ear with a few fingers or the flat of your hand to trigger a command. This could, for example, be the activation of a TV adapter or answering a phone call. Your hearing care professional will help you with the exact configuration.
Apps for hearing aids are now widespread. The one for the Edge AI 24 RIC 312 sparked our sense of playfulness. It's fun to use this app, as it expands the functionality of the hearing aid with a few very useful tools. You don't need headphones here anymore because it has a wireless option and can transmit sounds directly from the smartphone to the ears—provided the smartphone is equipped with 2.4 GHz LE technology.
Rating Operation & connectivity: 1,0
Starkey Edge AI 24 RIC 312:
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Simplicity & security
Let's continue with the test: How is the user-friendliness? Is it easy or complicated to handle the hearing aid? A balanced automatic situation handling is the most important point we look at regarding simplicity. After all, nobody wants to constantly adjust the hearing aid. The Edge AI 24 RIC 312 has proven in the test that it accompanies us comfortably and reliably through our hearing everyday life. With its excellent full automation, this device is truly a highlight. Very important in terms of simplicity is the support during acclimatization. Especially after having heard poorly for years, it can sometimes be difficult to perceive everything at a natural volume. In our test device, there is an acclimatization manager that helps us with very small volume adjustments throughout the adjustment phase. After a few weeks or months, we have then reached the calculated amplification level.
The Edge AI 24 RIC 312 relies on battery power instead of rechargeable batteries. Advantage: Very long runtime with one battery. Unlike rechargeable solutions, you rarely have to worry about the power supply. Disadvantage: Waste is generated in the form of used batteries. This hearing aid uses a hearing aid battery of size 312.
We had a carefree everyday life in our test due to the IP-68 certification. This indicates that the hearing aid is particularly well protected against dust and water. We marched through the rain and then took the hearing aids out with wet hands - no problem at all. However, the water resistance really only applies to fresh, natural water and not to foamy bathwater or saltwater.
Rating Simplicity & security: 1,8
Extras
We have addressed the key factors in our test report. Before we finish, we are on the lookout for a few extras: We particularly liked the optional tinnitus program. There are quite a few people who are occasionally or frequently troubled by a whistling or buzzing in their ears. The tinnitus program in the Edge AI 24 RIC 312 is essentially just a sound generator. It aims to produce broadband noises or sounds that gently and pleasantly stimulate all areas of hearing. The tinnitus fades into the background and is no longer perceived as disruptive.
A clever tool is the integrated remote maintenance service. Almost everyone has a smartphone, and time is a scarce resource. Therefore, such a remote maintenance service is absolutely appropriate. If someone needs a new programming for their hearing aids, they can easily contact the audiologist via the app and describe their hearing preferences. Through a cloud service, the professional can then send a personalized setting as a data package to the app. From there, it is uploaded to the hearing aid and can be tested immediately. This definitely deserves extra points in our test.
Your health is an important topic, which is why Starkey provides its customers with a great feature: Health tracking. For example, physical activity is logged over a period of time. Sensors collect this data and subsequently display it graphically in the corresponding app. Get even more out of the Edge AI 24 RIC 312 by utilizing the smart lifestyle features. They expand the action radius of the hearing aids with various assistance programs and significantly enhance the functionality.
Rating Extras: 1,0
Conclusion: Starkey Edge AI 24 RIC 312
Our conclusion for this hearing aid is very positive: here we have a small technological wonder that has impressed us in every way. Both the hearing comfort and the features for everyday use leave nothing to be desired. We are very happy to award an overall rating of 1.13 and are confident that this device provides a great listening experience.
What distinguishes Starkey's top device from its strong competitor Phonak? Which device suits you better? Read our extensive direct comparison: Starkey Edge AI vs. Phonak Infinio Sphere
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Our Starkey Edge AI 24 RIC 312 review was created on October 24, 2024 and lastly updated on August 7, 2025. The overall rating of 1,13 is composed of: »Hearing Comfort (40% weighting): Rating 5 | »Operation & Connectivity (28% weighting): Rating 5 | »Simplicity & Security (17% weighting): Rating 4.5 | »Extras (15% weighting): Rating 5 | Learn more about our evaluation criteria and testing standards in How We Test..
FAQ
What size is the Starkey Edge AI 24 RIC 312?
Large or small has to do with the outward appearance. We therefore assess how large hearing aids appear to outsiders. The Starkey Edge AI 24 RIC 312 falls into size class S. This means it appears medium-sized.
How well do I hear with the Starkey Edge AI 24 RIC 312?
This hearing aid receives an overall rating of 1.0 (very good) in the area of "hearing comfort." The rating consists of various components. Important criteria: The noise suppression achieves a very good 5 stars (the best possible rating). The number of adjustable frequency bands in the Starkey Edge AI 24 RIC 312 is 24 (currently the class leaders also have 24 bands). For wind noise suppression, we give the device the designation 'excellent' (maximum 5 out of 5 stars).
Is the Starkey Edge AI 24 RIC 312 suitable for me?
The suitability range of hearing aids is referred to as the "fitting range" by hearing care professionals. Starkey has defined the following fitting range for the Edge AI 24 RIC 312: hearing loss mild, moderate, or severe. Have a professional hearing test conducted at a hearing care facility near you, then you will know if this hearing aid is suitable for you.
How much does the Starkey Edge AI 24 RIC 312 cost?
Is the Starkey Edge AI 24 RIC 312 expensive or cheap? It is currently being traded in Germany at an approximate price range starting from €3,000.00. If a health insurance company contributes, the amount is significantly lower. Important: You should evaluate the price in relation to the overall rating in the review (1.1 (very good)) and especially in relation to the rating in the noise suppression area (very good 5 stars (the best possible rating)).
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