Test report: Hansaton jazz XC Pro 9 312 Dir W ITC

The Hansaton jazz XC Pro 9 312 Dir W ITC in review

Hansaton offers the jazz XC Pro 9 312 Dir W ITC, a discreet hearing aid that is worn in the ear. It is a top-class hearing aid suitable for mild, moderate, and more severe hearing needs. The comfortable fit at the front of the ear canal entrance ensures that sound reaches the eardrum without any losses.

Hearing comfort

The hearing comfort determines whether someone enjoys wearing their hearing aids or not. That's why we first looked at how the hearing aid handles background noise. In this model presented by Hansaton, the manufacturer provides the customer with comprehensive noise management. Of course, noise suppression is integrated to reduce tiring background sounds. The jazz XC Pro 9 312 Dir W ITC features a remarkable and well-functioning noise reduction. This device has really good wind management, making outdoor time enjoyable.

Quickly occurring, rattling noises are noticeably and sufficiently dampened, which we find pleasant. A real highlight of this device is the spatial hearing. Recognizing directions, estimating distances – with the jazz XC Pro 9 312 Dir W ITC, all of this is no problem. For a precise, natural listening experience, the number of adjustable frequency bands is of great importance. With 20, this Hansaton device is a true top model and allows for nuanced fine-tuning over several years.

Sometimes we encounter hearing aids that successfully process data using artificial intelligence, but that is not the case here in this device.

Rating Hearing comfort: 2,2

Operation & connectivity

How can one fully exploit the potential of hearing aids in everyday life? We found out what access options are available with the jazz XC Pro 9 312 Dir W ITC. There is a button directly on the hearing aid. This can be used to adjust the volume or activate additional listening programs. It can be programmed according to customer preferences. The use is of course optional. A remote control is available for the jazz XC Pro 9 312 Dir W ITC, which is quite practical, fits in your pocket, and offers a volume option as well as various listening programs.

In the test, we found no possibility for voice control. This function is not necessarily required, but we would have appreciated it nonetheless. Another option for controlling the hearing aids is a tap control. Simply tapping your fingers on your ear triggers a specific function. However, this option is not available on this Hansaton device.

As is common today, we also find a smartphone app for the jazz XC Pro 9 312 Dir W ITC. This app contains solid basic functions and adds a few goodies on top. Problems with making phone calls on a smartphone are a thing of the past with this device. Phone calls, music, and other sounds are transmitted completely wirelessly to the hearing aids. Headphones become unnecessary. We tested the wireless transmission during longer phone calls and while listening to music during sports. Everything worked simply and smoothly. Only a suitable smartphone with 2.4 GHz wireless technology is required.

Rating Operation & connectivity: 2,0

Hansaton jazz XC Pro 9 312 Dir W ITC:

Simplicity & security

Let's continue with the test: How is the user-friendliness? Is it easy or complicated to handle the hearing aid? Ideally, the hearing aid should operate largely independently. In this regard, the performance of the jazz XC Pro 9 312 Dir W ITC is exceptionally good. It has a lot of typical hearing situations stored, which the device recognizes independently and always generates the appropriate setting. We give a significant plus point for the automatic acclimatization assistant. It increases the starting volume in very small steps until my hearing goal is reached. This greatly facilitates the adjustment to the new sound.

Zinc-air batteries power the jazz XC Pro 9 312 Dir W ITC. Battery replacement could be quite cumbersome for people with limited dexterity or vision. If you have concerns about this, you might want to look for a rechargeable model instead.

Unfortunately, this hearing aid does not have any special protection against penetrating dust or moisture; at least there is no certification that defines the robustness of the device. It may not be very suitable for an active daily life.

Rating Simplicity & security: 2,8

Hansaton jazz XC Pro 9 312 Dir W ITC:

Extras

Lastly, we are interested in whether there are any additional goodies: Hansaton has integrated a sound generator that plays soothing sounds for those suffering from tinnitus. This can help distract from tinnitus and provide a bit more relaxation.

A very good added benefit can be obtained through the remote maintenance service. Via the app, you can contact your hearing care professional and describe your hearing problem. They can adjust the settings accordingly and upload them to the hearing aids via the app. For people with little time or a long commute, this is a great service.

A new trend in the hearing aid industry is integrated sensors that can track some personal health data. However, the jazz XC Pro 9 312 Dir W ITC does not offer this feature. The functionality of the jazz XC Pro 9 312 Dir W ITC is limited to normal hearing, which is perfectly fine. Additional features such as fall alerts or Siri integrations do provide significant added value, but they are not relevant for good hearing balance.

Rating Extras: 2,5

Conclusion: Hansaton jazz XC Pro 9 312 Dir W ITC

In conclusion, it can be said that this device is a true all-rounder that impresses us with its comfort features and achieves a good overall rating of 2.27. Those who want to forgo cutting-edge technology but still desire a comfortable hearing experience will find the right choice here.

 

Our Hansaton jazz XC Pro 9 312 Dir W ITC review was created on May 12, 2021 and lastly updated on September 8, 2022. The overall rating of 2,27 is composed of: »Hearing Comfort (40% weighting): Rating 4 | »Operation & Connectivity (28% weighting): Rating 4 | »Simplicity & Security (17% weighting): Rating 3.5 | »Extras (15% weighting): Rating 3.5 | Learn more about our evaluation criteria and testing standards in How We Test..

 

 

 

FAQ

What is the size of the jazz XC Pro 9 312 Dir W ITC by Hansaton?

Since a size in millimeters does not explain how large a hearing aid appears, we have divided the size perception into classes. Class "XXS" is practically invisible, class "M" has the largest perception. The jazz XC Pro 9 312 Dir W ITC by Hansaton is in the size class S. Therefore, it could be described as medium-sized.

What is the price of the Hansaton jazz XC Pro 9 312 Dir W ITC?

The jazz XC Pro 9 312 Dir W ITC from manufacturer Hansaton is currently offered by audiologists in Germany in a price range of approximately starting from €3,000.00. To assess the value for money, you should consider the overall test score of 2.3 (good).

How well does one hear with the Hansaton jazz XC Pro 9 312 Dir W ITC?

The Hansaton jazz XC Pro 9 312 Dir W ITC receives a rating for hearing comfort of 2.2 (good) from us. The Hansaton hearing aid receives the designation 'very good' (4 out of 5 stars) for its suppression of wind noise. The noise suppression of the device achieves a good 4 out of 5 stars. 20 frequency bands are separately adjustable in this hearing aid for processing sound levels (top values of the current flagship models: 24).

For whom is the Hansaton jazz XC Pro 9 312 Dir W ITC suitable?

If your hearing deficit is mild, moderate, or severe, the Hansaton jazz XC Pro 9 312 Dir W ITC may be suitable for you. This so-called "fitting range" of the hearing aid is determined by the manufacturer and relates, among other things, to the amplification of the hearing aid. Whether the device is actually suitable for you can only be meaningfully assessed by an audiologist on-site after a thorough hearing test has been conducted.

 

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