The Hansaton jam XC Pro 9 R312 M in review
Our testers have examined another hearing aid from the premium segment. Introducing: The Hansaton jam XC Pro 9 R312 M. Here we have a conventional hearing aid that is worn behind the ear. It can be used by anyone who wants to compensate for mild, moderate, and more severe hearing needs. jam XC Pro 9 R312 M is a delicate, small hearing aid. Is it worth buying this model? We reveal the details.
Hearing comfort
What is most annoying for hearing aid users? Exactly, background noise. That's why we first look at what comfort features the test device includes. The jam XC Pro 9 R312 M provides customers with comprehensive noise management. A normal noise suppression feature is definitely available. It is designed to dampen constant noises like street noise or the hum of the air conditioning. In our test device from Hansaton, the noise suppression can be adjusted to the customer's preference.
We are pleased to find a good and efficient impulse sound attenuation here. It proves to be useful in everyday life, as it effectively cushions slamming doors, clattering dishes, or similarly jarring noises. Wind is also a topic that can limit hearing comfort outdoors. However, the jam XC Pro 9 R312 M handles this confidently and activates wind noise suppression in such situations. By the way, it is adjustable in levels. For a precise, natural listening experience, the number of adjustable frequency bands is of great importance. With 20, this Hansaton device is a top model and allows for nuanced fine-tuning over several years. 3D hearing is very important for a natural impression. The device leaves nothing to be desired in this regard and has impressed us in this area.
The signal processing is based, among other things, on typical frequency patterns of speech and noise, but artificial intelligence is not yet used here.
Rating Hearing comfort: 2,2
Hansaton jam XC Pro 9 R312 M:
Operation & connectivity
Almost everyone of us owns a smartphone, so it's a natural question whether it can also be connected with the new hearing aid. Let's take a look at the connectivity and usability of the jam XC Pro 9 R312 M. First, we discovered a button directly on the hearing aid. This is very practical, as it is the simplest and fastest way to make adjustments. The volume can be adjusted through it, and different hearing programs can also be activated. If you prefer not to adjust anything directly on the ear, you can of course deactivate the button. If desired, there is a remote control for the hearing aid. This makes it easy to control the volume. The operation is not only child’s play; no one will notice that you are currently adjusting your hearing aids.
For some time now, there has been a trend to adjust hearing aids louder or quieter using voice commands. The idea is really good, but Hansaton is not there yet with this device. Don’t worry, this feature would be nice, but it is not essential. Control of the hearing aids with a simple tap is not available in this Hansaton model, as specific sensors would have been needed in the housing for that.
It is very convenient to adjust the hearing aids through the app. There is also a free app for the jam XC Pro 9 R312 M. In our opinion, the range of features is average, but mostly sufficient. It is best to try it out in demo mode beforehand. You don’t need headphones here anymore, as it has a wireless option and can transfer sounds from the smartphone directly to the ears – if the smartphone is equipped with 2.4 GHz LE technology.
Rating Operation & connectivity: 2,0
Hansaton jam XC Pro 9 R312 M:
The best alternatives to the jam XC Pro 9 R312 M
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Hansaton jam XC Pro 7 R312 M | Rating: 4 / 5 |
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Simplicity & security
Of course, we are also interested in how quickly one can get used to the jam XC Pro 9 R312 M and how easy daily use is. The situational automation of the jam XC Pro 9 R312 M includes almost everything one might experience in everyday life. It provides me with the perfect setting at all times without me having to do anything actively. Especially during varied phases, this is extremely comfortable and allows me to almost forget that I'm wearing the hearing aid. A great feature of this hearing aid is the automatic acclimatization. Especially when someone has been hearing poorly for a long time and is wearing a hearing aid for the first time, this is a tremendous relief. The volume does not have to be immediately turned up all the way. You can start at a lower level, and gradually, almost unnoticed, the amplification approaches the target.
Zinc-air batteries power the jam XC Pro 9 R312 M. Changing the batteries could be quite cumbersome for people with limited dexterity or vision. If you have concerns about this, it's better to look for a rechargeable model.
The jam XC Pro 9 is virtually dust and water-resistant and with its IP 68 classification, it is certainly well protected against external influences.
Rating Simplicity & security: 1,8
Extras
Before we come to the end, let's take a look at the extras: A special tinnitus program can be programmed into the jam XC Pro 9 R312 M upon request. This allows the generation of stimulating, pleasant sounds that distract from the tinnitus when it is particularly strong. We find this very useful and are happy to give extra points.
A very good added benefit is provided by the remote maintenance service. Through the app, you can contact your hearing care professional and describe your hearing problem. They can adjust the settings accordingly and upload them to the hearing aids via the app. For people with little time or a long commute, this is a great service.
There are no sensors in this jam XC Pro 9 variant, so the popular health tracking cannot be offered. For example, steps are counted throughout the day. As mentioned – this hearing device does not have this function. This Hansaton hearing aid does not have any additional lifestyle options. Elsewhere, there are voice assistants or reminder functions, but you don't need that for good hearing. It would have just made the product a bit cooler.
Rating Extras: 2,5
Conclusion: Hansaton jam XC Pro 9 R312 M
In conclusion, it can be said that this device is a true all-rounder that impresses us with its comfort features and achieves a good overall rating of 2.1. Those who want to do without top-notch technology but still desire a comfortable hearing experience are in the right place here.
Top alternatives in the same price range
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Starkey Edge AI 24 ITC R | Rating: 5 / 5 |
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Starkey Edge AI 24 RIC RT | Rating: 5 / 5 |
Our Hansaton jam XC Pro 9 R312 M review was created on February 26, 2021 and lastly updated on September 8, 2022. The overall rating of 2,10 is composed of: »Hearing Comfort (40% weighting): Rating 4 | »Operation & Connectivity (28% weighting): Rating 4 | »Simplicity & Security (17% weighting): Rating 4.5 | »Extras (15% weighting): Rating 3.5 | Learn more about our evaluation criteria and testing standards in How We Test..
FAQ
How large is the jam XC Pro 9 R312 M from Hansaton?
Since a size in millimeters does not explain how large a hearing aid appears, we have divided the size perception into classes. Class "XXS" is practically invisible, while class "M" has the largest appearance. The jam XC Pro 9 R312 M from Hansaton is in the size class XS. So it can be considered quite small.
What is the price of the Hansaton jam XC Pro 9 R312 M?
The jam XC Pro 9 R312 M from manufacturer Hansaton is currently being offered by hearing acousticians in Germany in a price range starting at around €3,000. To evaluate the price-performance ratio, you should consider the overall test score of 2.1 (good).
How well can you hear with the Hansaton jam XC Pro 9 R312 M?
The Hansaton jam XC Pro 9 R312 M receives a score for hearing comfort of 2.2 (good) from us. The Hansaton hearing aid receives a 'very good' rating (4 out of 5 stars) for its wind noise suppression. The noise suppression of the device achieves a good 4 out of 5 stars. 20 frequency bands are separately adjustable in this hearing aid for the processing of sound pitches (top values of the current flagship models: 24).
Who is the Hansaton jam XC Pro 9 R312 M suitable for?
If your hearing impairment is mild, moderate, or severe, the Hansaton jam XC Pro 9 R312 M could be suitable for you. This so-called "fitting range" of the hearing aid is determined by the manufacturer and is related to the amplification of the hearing device. Whether the device is actually suitable for you can only be meaningfully assessed by a local hearing acoustician after a detailed hearing test has been conducted.
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