Test report: ReSound Quattro NEO 5 ITC-DW

Test report: ReSound Quattro NEO 5 ITC-DW

ReSound: A beige in-ear hearing aid
2.5/5 Rating **

The ReSound Quattro NEO 5 ITC-DW in review

Diese Technik ist bereits etwas veraltet und wurde durch neuere Techniken abgelöst. Wir nehmen daher eine Abwertung in der Gesamtnote vor.

Here we take a look at a hearing aid from an affordable price segment that is worn in the ear. It is called Quattro NEO 5 ITC-DW and comes from the manufacturer ReSound. It can be used by anyone with mild, moderate, or more severe hearing needs who desires a small hearing aid. Due to its direct location in the ear canal, it has very good sound properties.

Hearing comfort

What is most bothersome to hearing aid users: Exactly, the background noise. Therefore, we first look at what comfort features the test device contains. With the Quattro NEO 5 ITC-DW, we found only a few options for comfort adjustment. Normal noise suppression is definitely present. It is supposed to dampen constant noises like street noise or the humming of the air conditioning. In our test device from ReSound, we are not exactly spoiled, but we can manage well with basic noise suppression.

An impulse sound suppressor is unfortunately not included in the Quattro NEO 5 ITC-DW. There is a basic wind noise reduction feature. It is quite useful outdoors, but it is generally insufficient for a stronger autumn wind. The Quattro NEO 5 ITC-DW does not have many adjustable equalizer bands, but the 12 should be sufficient for a good listening experience. The adjustable microphones help to detect specific directions and can also assist with noise cancellation, but the spatial sound was not very natural.

Sometimes we encounter hearing aids that successfully process data with the help of artificial intelligence, but this device has not yet reached that level.

Rating Hearing comfort: 4,3

ReSound: Man looks at his phone.

ReSound Quattro NEO 5 ITC-DW:

Operation & connectivity

The most functions of this ReSound model are activated automatically. However, it can be very useful to have the option to expand the functionality a bit. In our testing, we found out what options we have here. There is a button directly on the hearing aid. This allows you to adjust the volume or activate additional hearing programs. It can be programmed according to customer preferences. Of course, using it is optional. We do like the small remote controls, and we have found one for this model. This allows for discreet adjustments to the volume or sound.

Some hearing aids can already be controlled by voice, but unfortunately, this one from ReSound cannot yet. It would be practical if finger dexterity is limited or if you simply like smart gadgets. If there are sensors in the hearing aid, a tap control could be conceivable, which would trigger a specific function by tapping your fingers on your ear. However, this option is not available in the Quattro NEO 5 ITC-DW.

Smartphone apps are now frequently offered for better control of hearing aids. In our opinion, the ReSound app is one of the better ones because it offers a good set of adjustment options. Headphones are no longer needed here, as it has a wireless option and can transmit sounds directly from the smartphone to the ears—provided the smartphone is equipped with 2.4 GHz LE technology.

Rating Operation & connectivity: 1,8


The best alternatives to the Quattro NEO 5 ITC-DW

Our database contains 70 reviews of hearing aids with similar technical features to this one (i.e., In the ear (ITE) in mittelgroßer Ausführung in Size "", not rechargable, geeignet für Hörverlust-Grad leicht, mittel & stark). Here are the top 3 (Redaktionsstand 02.10.2025):

Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Oticon Own 1 ITC Rating: 4.5 / 5
Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Oticon Own 1 ITE HS Rating: 4.5 / 5
Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Philips HearLink 9030 ITC Rating: 4.5 / 5

Simplicity & security

How does one cope with the hearing aid in everyday life? This is the next aspect we will evaluate. Because only if such a device works simply and without complications can one become accustomed to it. The Quattro NEO 5 ITC-DW can independently differentiate between quiet and loud environments, but there isn’t much more to the program automation. Manual adjustment options are hard to do without here. This device supports the adjustment to the new hearing experience with a fully automatic acclimatization manager. It adjusts the amplification in barely noticeable steps until my hearing loss is completely compensated for. I have to do nothing more than wear my hearing aids regularly.

The Quattro NEO 5 ITC-DW is not equipped with a battery, so it is not rechargeable. It uses a hearing aid battery size 312 as its power source. This needs to be replaced every few days.

We had a carefree everyday experience during our testing due to the IP-68 certification. This indicates that the hearing aid is particularly well protected against dust and water. We walked through the rain and then took out the hearing aids with wet hands - no problem at all. However, the water resistance really only refers to fresh, natural water and not to foamy bathwater or saltwater.

Rating Simplicity & security: 2,5

ReSound: Five accessories for hearing aids lined up next to each other

ReSound Quattro NEO 5 ITC-DW:

Extras

Finally, let's take a quick look at whether there are any extras available: We noticed the tinnitus option. If desired, one can set up a special tinnitus program. This gently plays soothing sounds to distract from the annoying tinnitus. The sounds can be tailored to personal hearing preferences.

A clever tool is the integrated remote maintenance service. Almost everyone has a smartphone, and time is a precious resource. Therefore, such a remote maintenance service is absolutely appropriate. Those needing a new programming for their hearing aids can easily contact the audiologist through the app and describe their hearing preferences. Through a cloud service, the professional can then send a customized setting as a data package to the app. From there, it is uploaded to the hearing aid and can be tested immediately. This definitely earns extra points in our test.

Some hearing aids can track certain health data. However, this requires special sensors in the hearing aid, which we unfortunately do not have in the Quattro NEO 5 ITC-DW. The functionality of the Quattro NEO 5 ITC-DW is limited to normal hearing, which is perfectly fine. Additional functions like fall alerts or Siri connections provide a significant added value but are not relevant for a good hearing balance.

Rating Extras: 2,5

Conclusion: ReSound Quattro NEO 5 ITC-DW

In the overall result, this test device ranks in the lower positions and lacks some features. We award a score of 3.65. For less demanding listeners, this is acceptable, but for a very active lifestyle, we recommend a hearing aid with more extensive comfort features.


Top alternatives in the same price range

Which devices in a comparable price range currently show the best technical performance? Here are the current top 3:

Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Hansaton Beat FS 3 R T 675 Rating: 4 / 5
Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Hansaton Beat FS 3 R T 13 Rating: 4 / 5
Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Hansaton Beat FS 3 R T 312 Rating: 4 / 5

 

Our ReSound Quattro NEO 5 ITC-DW review was created on August 24, 2023 and lastly updated on August 7, 2025. The overall rating of 3,65 is composed of: »Hearing Comfort (40% weighting): Rating 2 | »Operation & Connectivity (28% weighting): Rating 4.5 | »Simplicity & Security (17% weighting): Rating 3.5 | »Extras (15% weighting): Rating 3.5 | Learn more about our evaluation criteria and testing standards in How We Test..

 

 

 

FAQ

How big is the Quattro NEO 5 ITC-DW from ReSound?

Since a size in millimeters does not explain how large a hearing aid appears, we have classified the size perception into categories. Class "XXS" is virtually invisible, and class "M" has the largest perception. The Quattro NEO 5 ITC-DW from ReSound falls into the size category S. One could therefore consider it to be medium-sized.

What is the price of the ReSound Quattro NEO 5 ITC-DW?

The Quattro NEO 5 ITC-DW from manufacturer ReSound is currently offered by hearing acousticians in Germany within a price range of approximately between €1,300.00 and €2,000.00. To assess the price-performance ratio, you should consider the overall test score of 3.7 (sufficient).

How well can you hear with the ReSound Quattro NEO 5 ITC-DW?

The ReSound Quattro NEO 5 ITC-DW receives a comfort rating of 4.3 (sufficient) from us. The ReSound hearing aid receives a 'moderate' rating (only 1 out of 5 stars) for its suppression of wind noise. The noise suppression of the device achieves 2 out of 5 stars. 12 frequency bands in this hearing aid are separately adjustable for tone processing (top values of current premium models: 24).

Who is the ReSound Quattro NEO 5 ITC-DW suitable for?

If your hearing loss is mild, moderate, or severe, the ReSound Quattro NEO 5 ITC-DW may be suitable for you. This so-called "fitting range" of the hearing aid is defined by the manufacturer and relates, among other things, to the amplification of the hearing aid. Whether the device is actually suitable for you can only be meaningfully assessed by a hearing acoustician on-site after a comprehensive hearing test has been conducted.

 

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Zwei unterschiedlich große Tomaten als Synonym für den Vergleich von Hörgeräten