Test report: Starkey Genesis AI 20 CIC Wireless

Test report: Starkey Genesis AI 20 CIC Wireless

Starkey:
4.5/5 Rating ****

The Starkey Genesis AI 20 CIC Wireless in review

Mit dem Starkey Edge AI hat Starkey nach nur einem Jahr bereits eine neue, verbesserte Technik auf den Markt gebracht. Da diese Geräte nun nicht mehr aktuell sind, nehmen wir eine Abwertung der Gesamtnote vor.

In this test report, we examine the Genesis AI 20 CIC Wireless. It was developed by Starkey and covers moderate, severe, and fluctuating hearing losses. This variant is worn in the ear. The Genesis AI 20 CIC Wireless is a discreet, slim-shaped hearing aid of high quality. The clear sound transmission is achieved through the natural, cleverly chosen fit directly in the ear canal.

Hearing comfort

Hearing aids are not only meant to bring speech to the ear but also to sound pleasant. So let’s first look at the comfort features. What types of noise does the hearing aid recognize? Are they dampened or transmitted unchanged? Is the hearing aid suitable for a lively everyday life? Here, with this test device, the manufacturer provides the customer with comprehensive noise management. As in every hearing aid, there is also typical noise cancellation included here. It is meant to reduce uniform, rushing ambient noises to the point where they no longer dominate. The noise cancellation in the Genesis AI 20 CIC Wireless is solid. There are hearing aids that have a significantly more effective reduction, but this one should suffice for normal demands.

A decent wind management system helps to suppress the small turbulence at the hearing aid microphones. For all outdoor lovers, this function is indispensable. There is also a so-called bang filter here. It dampens short and strong sounds a bit. This is a useful function; however, we would have liked a bit more adjustability. With 20 channels, the frequency band count in the Genesis AI 20 CIC Wireless is very high. This allows the hearing aid to be perfectly adjusted to any hearing and also offers good long-term tuning possibilities. There are no instruments for spatial hearing here; nevertheless, we give full marks. The spatial hearing is preserved because the hearing aid sits directly in the ear canal. And that is exactly where the sound also reaches non-hearing aid users. This is a real advantage of this specific small design.

Artificial intelligence has also made its way into hearing aids, for example, here in the Genesis AI 20 CIC Wireless. This provides a lot more data to identify speech and noise. From our experience, the sound of hearing aids with AI is perceived as particularly precise and realistic.

Rating Hearing comfort: 2,2

Operation & connectivity

In principle, the hearing aids operate fully automatically, and this is also the mode that most people prefer. However, it can be quite useful to switch to another hearing program or simply adjust the volume in a difficult situation. Therefore, let's take a brief look at the operation options of the Genesis AI 20 CIC Wireless. For those who want to quickly and easily increase or decrease the volume, there is a button on the device. Additional programs for special hearing situations can also be selected through this button. Anyone who doesn't like to touch their ear to adjust the volume will be glad about the optional remote control. This allows for comfortable and discreet adjustments to the hearing aid.

Voice control is a modern way of operating hearing aids. Starkey has integrated this function into its model, saving us the need to fumble for a small button. We are really excited about the Tap control. A quick tap on the ear with the fingers, and the hearing aid switches to another mode. In our view, Starkey is significantly ahead of others with this model. The Tap control is not only modern but also extremely convenient.

We always have our smartphones with us, and with the Genesis AI 20 CIC Wireless, it is worthwhile because it can be customized via an app. The app is also a lot of fun and offers a range of features that one wouldn't expect from a hearing aid app. For those who enjoy gaming, this is the perfect fit. One of the best features of the hearing aid is the direct streaming function. This turns the hearing aid into a TrueWireless headset, receiving phone calls and other sounds directly in the ear. The prerequisite is a suitable smartphone that includes 2.4 GHz technology. The biggest advantage is that phone calls can be heard not just in one ear, but in both. Additionally, the sound can be tailored to personal needs.

Rating Operation & connectivity: 1,0

Starkey:

Starkey Genesis AI 20 CIC Wireless:


The best alternatives to the Genesis AI 20 CIC Wireless

Our database contains 70 reviews of hearing aids with similar technical features to this one (i.e., In the ear (ITE) in sehr kompakter Bauform in Size "", not rechargable, geeignet für Hörverlust-Grad leicht, mittel & stark). Here are the top 3 (Redaktionsstand 02.10.2025):

Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Starkey Genesis AI 24 CIC Wireless Rating: 5 / 5
Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Starkey Signature Series 24 CIC NW Rating: 4.5 / 5
Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Starkey Genesis AI 24 CIC NW Rating: 4 / 5

Simplicity & security

No matter how great the hearing aid sounds: nothing is more uncomfortable than a product that constantly presents us with hurdles in everyday life. That’s why simplicity and safety are very important topics in our hearing aid tests: automatic situation recognition holds a high place in our test. The better it works, the easier it is for our hearing to get through the day. The Genesis AI 20 CIC Wireless operates confidently here and adapts to many situations. The adjustment to the new hearing experience is supported by a fully automatic acclimatization manager. It adjusts the amplification in barely noticeable steps until my hearing loss is completely compensated. I don't have to do anything other than wear my hearing aids regularly.

The Genesis AI 20 CIC Wireless does not come with a battery, so it is not rechargeable. It is powered by a hearing aid battery size 312. It needs to be replaced every few days.

We also take a look at the robustness of the housing and discover the protection class IP 68 in the datasheet. This means that dust cannot penetrate at all, and water only becomes dangerous after prolonged submersion. Protection against contact is also included.

Rating Simplicity & security: 2,0

Extras

Now we have looked at the most important features of the hearing aid. But before we come to an end, we want to know if there are a few additional functions: A special tinnitus program can be programmed upon request in the Genesis AI 20 CIC Wireless. This can generate stimulating, pleasant sounds that distract from the tinnitus when it is particularly strong. We find this very useful and are happy to award extra points.

A real added value is the remote maintenance service. For a change of the hearing aid settings, one no longer necessarily has to go to the specialist store, but can contact the audiologist directly through the app. A cloud service allows the new data package to be loaded into the hearing aids. This is exactly what we expect from a modern hearing aid.

Do you sometimes use your smartphone to track your daily steps? This is now not only easier but also more accurate. The Genesis AI 20 CIC Wireless from Starkey has integrated sensors that make tracking very precise. Other health data can also be recorded - in our view, this is a real added value. Then there are a few lifestyle functions that turn your hearing aid into a smart assistant. Connect with voice assistants like Siri, or discover what else is available in the app. While this may not have much to do with actual hearing, it can be extremely useful.

Rating Extras: 1,0

Conclusion: Starkey Genesis AI 20 CIC Wireless

Abschließend lässt sich sagen, dass es sich bei diesem Gerät um einen echten Allrounder handelt, der uns mit seiner Komfortausstattung überzeugt und mit der Note 1,97 ein gutes Gesamtergebnis erzielt. Wer auf Spitzentechnik verzichten möchte, aber trotzdem einen bequemen Höralltag wünscht, der ist hier an der richtigen Stelle.

With our state-of-the-art chip technology, the hearing aids require less energy, resulting in nearly double the battery life of about 41 hours. The batteries also now offer a noticeably longer usage duration of 2 days. However, it is important to note that the exact lifespan depends on your individual hearing loss and wearing habits.


Top alternatives in the same price range

Which devices in a comparable price range currently show the best technical performance? Here are the current top 3:

Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Signia Active Pro IX ITC Rating: 5 / 5
Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Philips HearLink 5050 MNR T R Rating: 5 / 5
Audio Service: Zwei Akku Hörgeräte Audio Service Duo mit Dünnschlauch Audio Service G8 12 Mood R LI T 8 Rating: 5 / 5

 

Our Starkey Genesis AI 20 CIC Wireless review was created on December 25, 2023 and lastly updated on December 3, 2024. The overall rating of 1,97 is composed of: »Hearing Comfort (40% weighting): Rating 4 | »Operation & Connectivity (28% weighting): Rating 5 | »Simplicity & Security (17% weighting): Rating 4 | »Extras (15% weighting): Rating 5 | Learn more about our evaluation criteria and testing standards in How We Test..

 

 

 

FAQ

Wie groß ist das Genesis AI 20 CIC Wireless von Starkey?

Da eine Größe in Millimetern nicht erklärt, wie groß ein Hörgerät wirkt, haben wir die Größenanmutung in Klassen unterteilt. Klasse "XXS" ist praktisch unsichtbar, Klasse "M" hat die größte Anmutung. Das Genesis AI 20 CIC Wireless von Starkey befindet sich in der Größenklasse XS. Man könnte es also als bezeichnen.

Wie ist der Preis des Starkey Genesis AI 20 CIC Wireless?

Genesis AI 20 CIC Wireless von Hersteller Starkey wird von Hörakustikern in Deutschland momentan in einem Preisrahmen von ca. zwischen 2.500,00 € und 3.000,00 € angeboten. Um die Preis-Leistung zu beurteilen, sollten Sie die Gesamt-Testnote von 2.0 (****) mit ins Auge fassen.

Wie gut hört man mit dem Starkey Genesis AI 20 CIC Wireless?

Starkey Genesis AI 20 CIC Wireless bekommt von uns eine Note für den Hörkomfort von 2,2 (****). Das Starkey-Hörgerät bekommt für seine Unterdrückung von Windgeräuschen das Prädikat . Die Lärmunterdrückung des Gerätes erreicht . 20 Frequenzbänder sind in diesem Hörgerät separat für die Verarbeitung von Tonlagen einstellbar (Top-Werte der aktuellen Spitzenmodelle: 24).

Für wen ist das Starkey Genesis AI 20 CIC Wireless geeignet?

Wenn Ihr Hördefizit ist, könnte das Starkey Genesis AI 20 CIC Wireless für Sie geeignet sein. Dieser sogenannte "Anpassbereich" des Hörgerätes wird vom Hersteller festgelegt und hat unter anderem mit der Verstärkung des Hörgerätes zu tun. Ob das Gerät tatsächlich für Sie geeignet ist, kann nur ein Hörakustiker/in vor Ort bei Ihnen sinnvoll beurteilen, nachdem ein ausführlicher Hörtest durchgeführt wurde.

 

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Zwei unterschiedlich große Tomaten als Synonym für den Vergleich von Hörgeräten